How to raise a credit note

1. Select 'Bookings' from the menu on the left hand side menu, select the booking you want to add a credit note to.

2. Scroll down to payment information and select the relevant invoice 

3. Click on the ''create credit note'' in the top right hand side

4. Choose option Issue refundable credits, enter item description reason for credit and amount. Click Create

5. Scroll down to the bottom of the page to view ''Credit Notes''

6. You can also view credit notes once raised under ''Billing'' Menu .

Click on 'Billing' on the left hand side, Select 'Credit Notes'→ from the dropdown.

The credit raised notes will display here. You can also download in a csv report.