How to do 'vehicle replacement'?

Step 1:- Navigate to the left-hand side, click on “Fleet” in car and van rental software.

select-fleet-option-on-coastr

Step 2:- Click on the “Vehicle Scheduler” in coastr web app.

select-vehicle-scheduler-tab

Step 3:- Search for the vehicle in the search box and click on the booking for which you want to do the vehicle replacement.(Note: make sure it is an in progress booking)

select-booking-in-progress-to-replace

Step 4:- Click on the “Replace Vehicle” button.

click-replace-vehicle-coastr

Step 5:- Fill out the required information for the replacement of the vehicle, once this is done click on the “Confirm” button.

fill-details-on-vehicle-replacement-coastr

Step 6:- Once the replacement is confirmed, open the “Partners” mobile app and search for the booking in the search box. You will see tasks for both the "Pickup" check for the new vehicle and the "Collection" check for the old vehicle.

Step 7:- Complete the drop-off checks for the old vehicle.

Step 9:- Complete the pickup checks for the new vehicle.

click-start-on-vehicle-to-be-replaced-checks

Step 8:- Once the process is complete, the old vehicle will be replaced. Open the booking management page to view the replacement details.

booking-management-page-previous-and-current-vehicle-details

The rental agreement is also updated with the replacement details.

If you've any questions or issues, please email support@coastr.com. We're happy to help!

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