---
title: How to collect the deposit at the start of the booking?
description: Collect the deposit amount at the start of the booking and not via the website
---
[Skip to content](https://help.coastr.com/knowledge/how-to-collect-the-deposit-amount-at-the-start-of-the-booking-and-not-via-the-website#main-content)
English
Show submenu for translations
![Untitled design (29)-1.png\]](https://help.coastr.com/hs-fs/hubfs/Untitled%20design%20(29)-1.png?height=40&name=Untitled%20design%20(29)-1.png)
- [Menu](https://www.coastr.com/)
Open main navigation
Close main navigation
- [Menu](https://www.coastr.com/)
- English
Show submenu for translations
Welcome to the Coastr Help Centre!
- There are no suggestions because the search field is empty.
1. [Coastr Help Centre](https://help.coastr.com/knowledge?hsLang=en)
2. [How to guides](https://help.coastr.com/knowledge/how-to-guides?hsLang=en)
3. [Bookings](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#bookings)
# How to collect the deposit at the start of the booking?
Step 1: Click on Settings and then Organisation on the Car and Van Rental Software.
Step 2: Click on your Organisation Name
Step 3: Click on Branch on the top tab
Step 4: Scroll all the way down to see your Branch under the Branch List
Step 5: Select your branch by clicking on the selection box next to the Branch Name
Step 6: Now, click on the Update button above
Step 7: Scroll up and find the 'Deposit Collection' field which is above the Operating Hours
Step 8: Click on the dropdown and then select 'At Booking Start' option
Step 9: Once done, scroll down and click on the Save button to save the change to this branch
Step 10: You're done. Now, bookings won't show the deposit amount during confirmation. The deposit can be collected by you from the Booking Management page of the booking on the web app.
If you've any questions or issues, please email support@coastr.com. We're happy to help!
If you found this article useful then please vote below, it helps us massively. Thank you!
- [How to guides](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#main-content)
- [Bookings](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#bookings)
- [Customers](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#customers)
- [Fleet](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#fleet)
- [Telematics & Immobilsation](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#telematics-immobilsation)
- [Vehicle Scheduler](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#vehicle-scheduler)
- [Damages, Service and Repairs](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#damages-service-and-repairs)
- [Billing and Invoices](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#billing-and-invoices)
- [Reports](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#reports)
- [Websites](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#websites)
- [Settings](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#settings)
- [Coastr for Partners Mobile App](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#coastr-for-partners-mobile-app)
- [Troubleshooting](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#troubleshooting)
- [Pricing](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#pricing)
- [Rental Agreement](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#rental-agreement)
- [Dashboard](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#dashboard)
- [Notifications](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#notifications)
- [Vehicle Subscription](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#vehicle-subscription)
- [Expenses](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#expenses)
- [Asset](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#asset)
- [Task Manager](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#task-manager)
- [Service](https://help.coastr.com/knowledge/how-to-guides?hsLang=en#service)
- [3rd Party Integrations](https://help.coastr.com/knowledge/3rd-party-integrations?hsLang=en#main-content)
- [SAGE Business Cloud](https://help.coastr.com/knowledge/3rd-party-integrations?hsLang=en#sage-business-cloud)
- [XERO Integration](https://help.coastr.com/knowledge/3rd-party-integrations?hsLang=en#xero-integration)
- [STRIPE Payment Gateway](https://help.coastr.com/knowledge/3rd-party-integrations?hsLang=en#stripe-payment-gateway)
- [Elavon/Converge](https://help.coastr.com/knowledge/3rd-party-integrations?hsLang=en#elavon-converge)
- [Smartcar](https://help.coastr.com/knowledge/3rd-party-integrations?hsLang=en#smartcar)
- [FAQs](https://help.coastr.com/knowledge/faqs?hsLang=en#main-content)
- [Billing](https://help.coastr.com/knowledge/faqs?hsLang=en#billing)
- [Customer Support](https://help.coastr.com/knowledge/faqs?hsLang=en#customer-support)
- [Videos](https://help.coastr.com/knowledge/videos?hsLang=en#main-content)
- [Fleet](https://help.coastr.com/knowledge/videos?hsLang=en#fleet)
- [Support](https://help.coastr.com/knowledge/videos?hsLang=en#support)
- [Monthly Product updates](https://help.coastr.com/knowledge/monthly-product-updates?hsLang=en)
- [Menu](https://www.coastr.com/)
[-2.png?width=97&height=55&name=Untitled%20design%20(29)-2.png "Chill listening crop-3")](https://www.coastr.com)
Copyright © 2026, Coastr