Bookings
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      1. Coastr Help Centre
      2. How to guides
      3. Bookings

      How to cancel a booking?

      1. Select 'Bookings' from the left side menu of the Vehicle Hire Software

      bookings-tab-coastr-web-app

      2. Select a booking that you want to cancel or terminate early.

      details-are-successfully-updated

      3. Select the 'CANCEL' button to terminate the booking earlier than intended.

      booking-management-page-click-cancel

      4. Select the reason for cancellation and 'CONFIRM' to cancel the chosen booking.

      select-cancellation-reason

      5. Enter a refund amount if customer requires, and select 'PROCEED' to continue.

      select-refund-amount-and-click-proceed

      6. The booking has now been successfully cancelled and the booking status is also updated.

      booking-successfully-cancelled-coastr