How to add Charges at the close of booking?

Charges can be added when you close a booking from the mobile app during the vehicle check-in or Collection/Return process. 

1. Open the 'Coastr for Partners' mobile app and go to the Collection/Return and click on a booking.

2. On the Booking Summary screen, click on the Start button under Vehicle Details to start the vehicle collection/return process. 

3. Go through all the usual steps of the checks process. If you’d like to add a new exterior damage, click on the New Damage button.

4. Select the damage location on the frog diagram by clicking where the damage is and click on the tick in the top-right corner. 

5. Enter the details of the damage and the description and then add a photograph of the damage. Then click on the tick on the top-right corner to continue.

6. The damage will be saved now. Click on the arrow to go to the next screen. 

7. If you’d like to add any interior damages then follow the same process again by clicking on the New Damage button. 

8. Next, on the Accessories screen, mark the Accessories Checks as required by clicking on either the Checked, Missing or N/A buttons. You can also add images by clicking on the camera icon. Click on the arrow button to continue.

9. On the Mileage screen, enter the odometer reading and then select the fuel status. The Mileage at start will auto-populate with the odometer reading entered during the check-out process of this booking and Miles driven will be also automatically calculated based on the odometer reading entered above.

Click on the arrow button to continue.

10. Next is the new Charges screen, where you can add damage charges or any other charges by entering a Description, the Price/Rate and clicking on the Add New Charge button. This will then calculate the total charges in the bottom of this screen by adding the damage and other charges. 

Click on the arrow button to continue.

11. Lastly, enter the name of the customer, ask them to draw a signature and click on the tick icon to save this signature. Then click on the Save button to complete the collection/return checks process. This will bring you back to the Booking Summary screen where you can click on the Close Booking button to close the booking. 

12. Any charge added this way during the close booking process will create a new Sundry Invoice attached to the main Regular Invoice. 

If you've any questions or issues, please email support@coastr.com. We're happy to help! 

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