---
title: How to add a virtual vehicle?
description: Rental operators can add a virtual vehicle to create new bookings even if the vehicle is not present at the time of bookings.
---

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# How to add a virtual vehicle?

## Rental operators can add a virtual vehicle to create new bookings even if the vehicle is not present at the time of bookings.

Step 1: Click on the Organisation Name in your car rental management system to open the Organisation Structure. 

Step 2: Click on the Branch tab and then scroll down to select the branch and click on the Update button. 

![click-on-branch-select-update-coastr](https://help.coastr.com/hs-fs/hubfs/click-on-branch-select-update-coastr.png?width=670&height=307&name=click-on-branch-select-update-coastr.png)

Step 3: Here, you'll see the 'Allow Overbooking' toggle below the Add Tax toggle. Click on the toggle to turn it on and then click on the Save button. 

![allow-overbooking](https://help.coastr.com/hs-fs/hubfs/image-png-Mar-31-2023-02-56-21-3714-AM.png?width=670&height=312&name=image-png-Mar-31-2023-02-56-21-3714-AM.png)

Step 4: Now, navigate to Fleet and then to Fleet Inventory. 

Step 5: Here, you'll see a button in the top-right, called 'Manage Vehicles'. Click on this button. 

![manage vehicles](https://help.coastr.com/hs-fs/hubfs/manage%20vehicles.png?width=670&height=306&name=manage%20vehicles.png)

Step 6: Next, click on 'Add Virtual Vehicle' to add one or more virtual vehicles to this branch. 

![](https://help.coastr.com/hs-fs/hubfs/image-png-Feb-25-2026-02-53-55-1324-PM.png?width=670&height=306&name=image-png-Feb-25-2026-02-53-55-1324-PM.png)

Step 7: Enter all the details of the virtual/ghost vehicle here. You'll have to select a vehicle group as well here (from the existing vehicle groups). 

![add-details-of-virtual-vehicles-to-add-coastr](https://help.coastr.com/hs-fs/hubfs/add-details-of-virtual-vehicles-to-add-coastr.png?width=670&height=307&name=add-details-of-virtual-vehicles-to-add-coastr.png)

Step 8: Click on the 'Add Vehicle' button once all details have been entered. 

![click-add-vehicle-option-coastr](https://help.coastr.com/hs-fs/hubfs/click-add-vehicle-option-coastr.png?width=670&height=307&name=click-add-vehicle-option-coastr.png)

Step 9: This virtual vehicle will now be added to this branch's fleet inventory with a unique virtual vehicle registration (with the branch name as prefix).

![vehicle-is-successfully-added-on-the-inventory](https://help.coastr.com/hs-fs/hubfs/vehicle-is-successfully-added-on-the-inventory.png?width=670&height=307&name=vehicle-is-successfully-added-on-the-inventory.png)

Step 10: Next, you can go and create a booking as usual from the Bookings menu. 

**Note:**

**1. Virtual vehicles will not be visible in the Vehicle Group they're added to. **

**2. Virtual vehicles cannot be removed from a vehicle group once added but you can simply deactivate the virtual vehicle as usual and create a new one for a new vehicle group. **

**3. You'll not be able to complete the vehicle check-out on the Coastr for Partners mobile app for a booking with a virtual vehicle. Therefore, you'll either need to eventually add a physical vehicle to the Fleet Inventory and then update such bookings with the physical vehicle or any other existing vehicle to be able to fulfil the booking. **

If you've any questions or issues, please email support@coastr.com. We're happy to help! 

If you found this article useful then please vote below, it helps us massively. Thank you! 

 

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