How to add a virtual vehicle?

Step 1: Click on the Organisation Name in your car rental management system to open the Organisation Structure. 

Step 2: Click on the Branch tab and then scroll down to select the branch and click on the Update button. 

Step 3: Here, you'll see the 'Allow Overbooking' toggle below the Add Tax toggle. Click on the toggle to turn it on and then click on the Save button. 



Step 4: Now, navigate to Fleet and then to Fleet Inventory. 

Step 5: Here, you'll see a button in the top-right, called 'Manage Vehicles'. Click on this button. 



Step 6: Next, click on 'Add Virtual Vehicle' to add one or more virtual vehicles to this branch. 




Step 7: Enter all the details of the virtual/ghost vehicle here. You'll have to select a vehicle group as well here (from the existing vehicle groups). 

Step 8: Click on the 'Add Vehicle' button once all details have been entered. 



Step 9: This virtual vehicle will now be added to this branch's fleet inventory with a unique virtual vehicle registration (with the branch name as prefix).



Step 10: Next, you can go and create a booking as usual from the Bookings menu. 

Note:

1. Virtual vehicles will not be visible in the Vehicle Group they're added to. 

2. Virtual vehicles cannot be removed from a vehicle group once added but you can simply deactivate the virtual vehicle as usual and create a new one for a new vehicle group. 

3. You'll not be able to complete the vehicle check-out on the Coastr for Partners mobile app for a booking with a virtual vehicle. Therefore, you'll either need to eventually add a physical vehicle to the Fleet Inventory and then update such bookings with the physical vehicle or any other existing vehicle to be able to fulfil the booking. 

If you've any questions or issues, please email support@coastr.com. We're happy to help! 

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