How to add a virtual vehicle?

Rental operators can add a virtual vehicle to create new bookings even if the vehicle is not present at the time of bookings.

Step 1: Click on the Organisation Name in your car rental management system to open the Organisation Structure. 

Step 2: Click on the Branch tab and then scroll down to select the branch and click on the Update button. 

Step 3: Here, you'll see the 'Allow Overbooking' toggle below the Add Tax toggle. Click on the toggle to turn it on and then click on the Save button. 



Step 4: Now, navigate to Fleet and then to Fleet Inventory. 

Step 5: Here, you'll see a new button on the top, called 'Add Virtual Vehicles'. 



Step 6: Click on this button to add one or more virtual vehicles. 



Step 7: Enter all the details of the virtual/ghost vehicle here. You'll have to select a vehicle group as well here (from the existing vehicle groups). 

Step 8: Click on the 'Add Vehicle' button once all details have been entered. 



Step 9: This virtual vehicle will now be added to this branch's fleet inventory with a unique virtual vehicle registration. 



Step 10: Next, you can go and create a booking as usual from the Bookings menu. 

note: You'll not be able to complete the vehicle check-out on the Coastr for Partners mobile app for a booking with a virtual vehicle. Therefore, you'll either need to eventually add a physical vehicle to the Fleet Inventory and then update such bookings with the physical vehicle or any other existing vehicle to be able to fulfill the booking.