How to add a virtual vehicle?

Rental operators can add a virtual vehicle to create new bookings even if the vehicle is not present at the time of bookings.

Step 1: Click on the Organisation Name in your car rental management system to open the Organisation Structure. 

Step 2: Click on the Branch tab and then scroll down to select the branch and click on the Update button. 

Step 3: Here, you'll see the 'Allow Overbooking' toggle below the Add Tax toggle. Click on the toggle to turn it on and then click on the Save button. 



Step 4: Now, navigate to Fleet and then to Fleet Inventory. 

Step 5: Here, you'll see a new button on the top, called 'Add Virtual Vehicles'. 



Step 6: Click on this button to add one or more virtual vehicles. 



Step 7: Enter all the details of the virtual/ghost vehicle here. You'll have to select a vehicle group as well here (from the existing vehicle groups). 

Step 8: Click on the 'Add Vehicle' button once all details have been entered. 



Step 9: This virtual vehicle will now be added to this branch's fleet inventory with a unique virtual vehicle registration. 



Step 10: Next, you can go and create a booking as usual from the Bookings menu. 

note: You'll not be able to complete the vehicle check-out on the Coastr for Partners mobile app for a booking with a virtual vehicle. Therefore, you'll either need to eventually add a physical vehicle to the Fleet Inventory and then update such bookings with the physical vehicle or any other existing vehicle to be able to fulfil the booking. 

If you've any questions or issues, please email support@coastr.com. We're happy to help! 

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